Changing the account type

At any point, you may request to change your Melita services from Residential to Business or vice versa.

You may request to:

  • Change an entire residential account to a business account and vice versa;
  • Change a specific subscription/offer from a residential account to a business account and vice versa. An example of this can be; an employer who is willing to pay the residential customer’s mobile service or a customer leaving a company and wants to change to a residential subscription.

In order to handle this request, we encourage you to download and fill the Change of Account Types form and send it back to the Customer Care team.