Thursday, November 03, 2016
All our customers are back online. We are sorry for any inconvenience caused and we would like to thank our technical team for their hard work to solve the issue in the least time possible.
The cut in our fibre cable has been done by the same third party contractor “Road Servicing Ltd” a couple of weeks ago in the same road in St.Pauls Bay.
Our technical teams are on site and working hard to repair the damage as fast as possible, however it could take up to 4 hours to fully restore all services.
Melita is experiencing a service outage on its network due to a third party contractor cutting Melita’s fibre cable in the north of Malta, impacting all services including mobile.
All the customers in the northern part of the island including Mellieha, Mgarr, Zebbiegh, Xemxija, Bidnija and Gozo are currently being affected.
Our technical teams are already on site and working to minimise the inconvenience to customers and repair the damage as fast as possible.
We apologies for any inconvenience caused.