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Terms and Conditions / Mobile

Mobile Data Bundle» Go Back

The following are the Terms and Conditions applicable in respect of the Mobile Data Bundle for Pre-Paid, (hereinafter referred to as “the Bundle”) being provided to Melita pre-paid customers (“the Customer”) by Melita Limited (“Melita”). Access to and use of this Bundle is subject to the following Terms and Conditions. By accessing and using this Bundle, the Customer accepts to be bound by these Terms and Conditions. For more information, please contact Customer Care on 100 (call is free) from your Melita Mobile number, or +356 77100100 from any other network.

  1. Subscription to the Bundle is available to all new or existing Customers (except for Customers subscribed to Total Control and Total Control Value). Customers may choose to subscribe to any of the following Bundles:

50MB Bundle

The following clauses shall only apply to Customers choosing the 50MB Bundle.

  1. To benefit from this Bundle the Customer shall send an SMS on 16850 and €0.50c will be deducted from the Customer’s credit and whilst in Malta Customer will be eligible to 50MB data usage on that same day. The Bundle expires at 23:59:59 hrs of the same day the SMS is sent. Usage exceeding 50MB and any roaming will be charged at the standard tariff rates.
  2. Customers subscribed to this Bundle will be eligible to 50MB data usage every day. Every calendar day from when the Customer starts benefitting from the Bundle €0.50c will be deducted.

350MB Bundle

The following clauses shall only apply to Customers choosing the 350MB Bundle.

  1. To benefit from this Bundle the Customer shall send an SMS on 16855, €2.50 will be deducted from the Customer’s credit and he will be eligible to 350MB for seven (7) calendar days whilst in Malta. The Bundle expires at 23:59:59 hrs of the seventh day. Usage exceeding 350MB and any roaming will be charged at the standard tariff rates.
  2. Customer subscribed to this Bundle will be eligible to 350MB data usage for every seven (7) days. Every seven (7) calendar days from when the Customer starts benefitting from the Bundle €2.50c will be deducted.

600MB Bundle*

The following clauses shall only apply to Customers choosing the 600MB Bundle.

  1. To benefit from this Bundle the Customer shall send an SMS on 16860, €4.50 will be deducted from the Customer’s credit and he will be eligible to 600MB for thirty (30) calendar days whilst in Malta. The Bundle expires at 23:59:59 hrs of the 30th. Usage exceeding 600MB and any roaming will be charged at the standard tariff rates.
  2. Customer subscribed to this Bundle will be eligible to 600MB data usage for every thirty (30) days. Every thirty (30) calendar days from when the Customer starts benefitting from the Bundle €4.50c will be deducted.

1GB Bundle

The following clauses shall only apply to Customers choosing the 1GB Bundle.

  1. To benefit from this Bundle the Customer shall send an SMS on 16860, €5 will be deducted from the Customer’s credit and he will be eligible to 1GB for thirty (30) calendar days. The Bundle expires at 23:59:59 hrs of the 30th. Usage exceeding 1GB will be charged at the standard tariff rates.
  2. Customer subscribed to this Bundle will be eligible to 1GB data usage for every thirty (30) days. Every thirty (30) calendar days from when the Customer starts benefitting from the Bundle €5 will be deducted.

2GB Bundle

The following clauses shall only apply to Customers choosing the 2GB Bundle.

  1. To benefit from this Bundle the Customer shall send an SMS on 16802, €12 will be deducted from the Customer’s credit and he will be eligible to 2GB for thirty (30) calendar days whilst in Malta. The Bundle expires at 23:59:59 hrs of the 30th. Usage exceeding 2GB and any roaming will be charged at the standard tariff rates.
  2. Customer subscribed to this Bundle will be eligible to 2GB data usage for every thirty (30) days. Every thirty (30) calendar days from when the Customer starts benefitting from the Bundle €12 will be deducted.

2. Upon subscribing to a Bundle the Customer shall receive an SMS confirming the successful subscription to the Bundle. With each successful recurring subscription any unused data shall not be added to the new allowance.

3. Customer who would like to terminate the then current Bundle may send a blank SMS on 16852. Once Customer terminated a particular Bundle he may then choose to subscribe to any of the available Bundles.

4. Customers who do not have enough credit will not be awarded the Bundle and any remaining data will be lost.

5. Customers may check their data balance by sending a blank SMS to 16830.

6. All values shown herein are inclusive of VAT but exclude Excise tax or any other taxes.

7. These Terms and Conditions are to be read in conjunction with Melita’s Pre-paid Standard Terms and Conditions and with any other relevant terms and conditions. In case of conflict between these Terms and Conditions and any other applicable terms and conditions, then these Terms and Conditions shall apply.

8. Melita reserves the right to suspend, amend or otherwise alter this Bundle and these Terms and Conditions at any time without giving prior notice.

*NB – As of the 1st December 2016 the 600MB Bundle shall no longer be available to new Customers

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