Guaranteed, from day one.

Installation, speed, support - sorted.

Five guarantees.

One less thing to worry about.

Easy joining guarantee

Keep connected guarantee

Speed guarantee

Fast answer guarantee

Fast repair guarantee

Easy joining guarantee

We install on the same day.

Order by 11am, Monday to Friday - we'll connect your home services that day.

Our network covers over 99% of homes, so we've probably got you covered! If not, we'll commit to an installation time or recommend an alternative.

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Try & decide.

Try any of our services for 30 days, if you're not delighted, leave with no penalties.

Online easy-buy.

Explore, build & buy your perfect service online, book your installation for home internet & TV, or get your eSIM via QR code for your mobile.

Keep connected guarantee

We keep our network connected over 99.9% of the time.

Storms, accidents, fibre mishaps - sometimes stuff happens. We fix it fast and get you connected again.

Worker

Home WiFi guarantee.

We supply WiFi Pods to spread our fastest internet speed to every corner of your home.

Family

Indoor call guarantee.

Enable VoWiFi on your phone for indoor connection wherever you have a WiFi signal.

Speed guarantee

We guarantee your internet speed.

Get the speed you're signed up for when you connect to our modem with a wire. At peak times, your speed may be lower; if you are consistently not getting your subscribed speed, get in touch so we can get you up to speed!

Speed guarantee

Fast answer guarantee

We answer in an average of 60 seconds, type or talk.

Fast repair guarantee

We fix issues in an average of one working day.

Fast repair

Excellent

Overall customer satisfaction

Award-winning customer service, rated by you.

Wherever we serve you — in store, online or at home — we ask how we're doing and we listen. Rated 93% satisfied and voted award-winning, our service speaks for itself.

A final thought

We want you to be happy and satisfied with our services. If there's anything you think we could do better please send us an email on info@melitaltd.com, with a phone number where we can reach you between 8am and 8pm.

If you still feel we could do more, please write to our CEO, Harald Roesch at haraldroesch@melitaltd.com or

Harald Roesch, Chief Executive Officer,
Melita Ltd, Gasan Centre,
Triq il-Merghat, Zone 1, Central Business District,
Birkirkara, CBD 1020
CEO