Loading ...

Need some help?

View all help topics »

Need more help?

Contact us using one of the below alternative methods




Chat with us

Chat Now

Send us your query

Click Here

Visit us

Find Us

Call us

chatChat with us

The quickest and easiest way to contact Melita customer service team

If you’re experiencing service or equipment faults, or wish to discuss your query with one of our Customer Care representatives we recommend that you use our live chat however you may also call Melita’s customer contact centre which operates 24 hours a day, 7 days a week for technical support. Billing support is available weekdays until 6pm. Whilst we aim to answer your calls within 60 seconds, certain hours are busier than others. To address your query better and quicker, kindly have available your Melita account number and your ID number or Passport number for identity verification. Our contact centre number is 27270270

Send us your query

fill in the below contact form and we will get back to you as soon as we can