Need some help?

If you're experiencing service or equipment faults, or wish to discuss your query with one of our Customer Care representatives we recommend that you use our live chat or our help centre - both available 24/7 giving you all the help and information you need. Our live chat is the quickest and easiest way how to contact Melita Customer Service team. If you prefer to call us and wait for our representative you can do so on 27270270; we’re here weekdays: 7am - 11pm, weekends: 8am - 10pm. Billing support is available weekdays until 6pm.

We want you to be happy and satisfied with our services. If there is anything you think we could do to serve you better please send us an email on complaints@melitaltd.com.