Favorite Topics
To get more help click here.
How can we help you?
all categoriesBecome a pro - step by step guide
All the apps you need under one roof
MyMelita
Free to download, quick and easy to use. Simple registration for all Melita customers. Check your usage: instantly see your usage and history across all your services.
Melita NexTV
Melita NexTV is the smartest way to enjoy and discover great entertainment. As a Melita NexTV customer you can watch different programmes on up to four devices at the same time.
Plume Wi-Fi
The Plume app allows you to easily set up & manage your Plume WiFi network. Plume Adaptive WiFi™ is the world’s first & only self-optimizing home Wi-Fi technology delivering powerful, reliable connectivity in every room, on every device.
Most popular questions
Improving your WiFi range
WiFi range is effected mainly by physical obstacles, check out how you can improve your WiFi range.
Click here to read the full article.
Subscribing to MelitaWiFi via Mobile number
You can easily benefit from MelitaWiFi by subscribing with your mobile number.
Click here to read the full article.
Subscribing to MelitaWiFi via MyMelita
You can easily benefit from MelitaWiFi by subscribing with MyMelita.
Click here to read the full article.
Personalise your WiFi password in a few steps
Although your WiFi modem comes with a default network name and password, you can easily change them to something more personalised.
Click here to read the full article.
Manage devices connected to MelitaWiFi
MyMelita gives you complete control of the devices connected to MelitaWiFi!
Click here to read the full article.
Connecting ADB Box with Arris modem via WPS
Learn how to connect your NexTV Decoder to the internet via your Arris modem to enjoy all the interactive benefits of NexTV!
Click here to read the full article.
Configuring your Static IP on ARRIS modem
If you would like to configure your StaticIP on Arris modem, follow a few easy steps.
Click here to read the full article.