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Building a sustainable future

Melita exists to enrich our future, digitally. Our mission is to deliver best value, state-of-the-art communication products and quality customer service. In all our business decisions we consider the impact on our customers, our employees, our society and our environment – now, and in the future.

Read more about our approach


In 2021 we became carbon neutral and signed up to the Science Based Target initiative, committing to a 42% reduction in greenhouse gas emissions by 2030 (with 2020 emissions as our base). This target is consistent with the decarbonisation climate scientists believe is needed to limit global warming to 1.5oC and prevent the most damaging effects of climate change.   Our ambition is to become energy self-sufficient. We have installed solar panels, energy efficient networks, and intelligent cooling and lighting systems. We are providing our clients with products that use less energy and are implementing a sustainable procurement policy.   We believe reducing our carbon emissions will deliver long-term value to our company, our stakeholders and the communities we serve.
Energy performance policy

Health, Safety & Environment

Throughout our operation, environmental management is central to our approach to sustainability. On a broader scale we are committed to supporting social sustainability through community investment. The Melita Foundation supports many local NGOs, Melita and our employees support other organisations through donations of time, money and expertise. All employees have paid leave to enable them to contribute their time and skills to the community.   We place great importance on protecting the health, safety and welfare of our employees, contractors, visitors and customers. Our Health, Safety and Environmental Policy sets out our approach and is supported by a comprehensive set of procedures.
Health, safety and environmental policy

International standards

We hold four ISO certificates: ISO 50001 Energy Management, ISO 14001 Environmental Management, ISO 45001 Occupational Health and Safety, and ISO 27001 Information Security Management. Our greenhouse gas reduction targets are approved by the Science Based Target initiative, with levels required to meet the goals of the Paris Agreement.

Our awards and certificates

Smart & Sustainability Business Award

Ministry for the Economy and Industry

November 2021

This award recognised Melita’s contribution to sustainable development through the application of sustainable practices across their entire operation. The prize money was donated to The Melita Foundation, to support environmental projects.

HR Quality Mark

The Foundation for Human Resources Development (FHRD).

Dec 2020 – Dec 2023

The HR Quality Mark recognises effective practices across: HR Policies and Procedures; Recruitment and Selection; Benefits and Total Rewards; Employment and Industrial Relations; Performance Management; HR Information Systems; People Development and Training.

Equality Mark

The National Commission for the Promotion of Equality (NCPE)


The Equality Mark recognises Melita’s ongoing commitment to gender equality and family-friendly measures at the workplace and in access to, and provision of, goods and services. Melita first got the NCPE Equality Mark in 2010; the most recent recertification was in 2022.

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