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We all spend a lot of time online, here's some tips to get the best internet experience.
There are two ways to connect to the internet.
By cable or by WiFi.
If you're doing something online that is content-rich, such as downloading lots of large files or playing online games, you'll get a much better experience by using an ethernet cable to plug in directly to your modem.keyboard_arrow_down
Think of WiFi like a beam of sunlight. If your device cannot see the router the wireless signal probably isn't reaching you very well. With WiFi the data is in the air and can be blocked by walls, floors, furniture, appliances just to name a few. Always make sure that the modem is located in the area that you mostly use your WiFi in.
Click on the numbers below for further information.
Here's how to check the speed from your Melita connection:
Remember that if you are using WiFi you'll get lower speeds.
Check out our videos in order to improve your WiFi experience
WiFi issues are mainly due to coverage limitation, channel congestion, or both. Our MyMelita internet diagnostic tool can troubleshoot internet issues. The tool lets you perform tests and provides tips to improve your WiFi experience.
Login or register on MyMelita by visiting my.melita.com or downloading the MyMelita app to start your test.
Find out how to manage your devices and get the best over WiFi.
Learn the benefits of a wired Internet connection and the differences when going wireless.
Visit our help centre to view our frequently asked questions.
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