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News and Information

Melita Business team takes part in SiGMA – Summit of iGaming

Thursday, November 05, 2015

Melita Business team took part in the successful SiGMA - Summit of iGaming Malta 2015 held at the Eden Area. If you didn't get the chance to meet our business team and wish to discuss your company's connectivity needs or to v...

Important Notice: Intermittent fault with Fixed Telephony service

Wednesday, November 04, 2015

Important Notice – Please note that we’re currently experiencing a technical problem whereby calls to/from other networks cannot reach melita fixed lines. This problem also affects customers trying to reach Melita’s customer support line from a non-melita number. Whilst we apologise for any inconvenience please rest assured that our technology team is working to resolve this problem a...

EC report on broadband services in Malta: Incorrect results and incomplete interpretation.

Friday, October 23, 2015

With reference to the article published on today’s Times of Malta reporting on broadband services throughout Europe, the conclusions in the newspaper report do not reflect Malta’s broadband quality, pricing or coverage. The methodology utilized in testing and conclusions do not reflect Malta’s advances and positioning as one of the EU’s leading next generation broadband nations.

Bedside entertainment services at Mater Dei Hospital ending this year

Tuesday, October 20, 2015

Bedside entertainment services at Mater Dei Hospital will cease to be offered from 31 December 2015. In line with its contractual obligations, Melita notified the hospital management about the termination of services in 2014. Provision of services had been extended until the end of 2015 as per request from the hospital management. During this period services are offered on a best-effort basis a...

Important notice – Facebook experiencing access problems

Monday, September 28, 2015

It has come to melita’s attention that Facebook is experiencing some problems from their end which is causing slow or no access to the site.

Important Notice– Changes to Melita DNS server affecting customers using a static IP

Friday, August 07, 2015

In a continuous effort to improve its network infrastructure and services, in the coming days Melita will be changing its DNS servers. This does not involve a change in your current static IP address if you are subscribed to such service. We therefore would like to inform you that in order TO AVOID SERVICE DISRUPTION you need to change the settings on your devices from the old DNS servers as...

Security warning: Emails requesting access to personal information

Monday, August 03, 2015

Melita would like to remind its customers that it never sends emails requesting passwords, access to account information or confirmation of account credentials. Customers in receipt of such emails should report this ...

Free beach browsing with melitaWIFI

Monday, July 20, 2015

Free melitaWIFI now covers more popular summer spots Melita has completed installation of more melitaWIFI access points in some of Malta’s favourite seaside spots. Customers can now access free m...

Contact Centre – Service Outage resolved

Friday, July 17, 2015

Kindly note that earlier today melita’s Customer Contact Centre experienced a service disruption following an outage in electricity provision in the area. Clients experienced difficulties in reaching customer support by phone as lines were not available. This problem has been resolved as backup power supply has been restored. Whilst apologising for any inconvenience caused, Melita would like ...

Melita completes Gozo mobile network upgrades

Tuesday, July 14, 2015

Melita has completed upgrades to its mobile network in Gozo as part of a five-year €70 million rolling investment program. The network upgrade aims to provide improved coverage across the entire island of Gozo by using low...

Melita internet thrusts Malta’s digital performance up top

Monday, July 06, 2015

Melita welcomes results announced in the European Digital Agenda scoreboard placing Malta at the top spot out of all 28 EU member states for broadband coverage. Melita’s continuous multi-million Euro in...

Melita sponsors the 'Valletta Film Festival'

Monday, June 15, 2015

Melita is proud to announce that we are a main sponsor of the first ever Valletta Film Festival. An open air cinema experience. The festival is going to be held over 6 nights from the 15th to the 21st June in histori...

[Final Update] - Services Restored in the North of Malta and Gozo

Friday, June 12, 2015

Melita would like to notify its customers that all services in the Northern Area and Gozo have now been restores. Earlier today at 15:35 one of Melita's key Fiber cables in the North of Malta had been damaged by a third party c...

MyMelita App exceeds 11,000 downloads

Wednesday, June 10, 2015

The MyMelita app for smartphones and tablets has exceeded 11,000 downloads in just three months since it became available on iTunes Store and Google Play. The free app is unique for Malta an...

Melita offers the best-value internet service in Malta - Swiss research

Tuesday, May 05, 2015

The first ‘Best Buy Award’ independent market research conducted in Malta by Swiss organisation ICERTIAS has certified Melita as the best value for money for both fixed-line and mobile broadband internet...