No internet connection on all devices

Step-by-Step Guide: Resetting Your Modem to Restore Connection

• Check that the modem is switched on from the plug. If yes,
• Switch off the modem from the electricity plug
• Unscrew the white cable and screw it back on
• Switch on the modem from the electricity plug.
• Wait for the modem to reboot. The LEDs will light up when it’s done.

If you’re still experiencing no internet connection, simply click Here for further testing.