Test your internet connection
Are you connected by WiFi or direct connection?
Internet advertised speeds are based upon a direct connection to the modem. WiFi does have limitations and is affected by multiple external factors such as interference, physical obstacles or end devices.
The service diagnostic tool is very easy to use, just one click and we will perform the tests for you. The tests will detect any issues or potential issues along with a solution and relevant articles to help you solve the problem.