Setting up Email on an Apple device
To set up your e-mail on your Apple/iPhone device
- Go to Mail
- Select Other
![mailbox select](https://www.melita.com/wp-content/uploads/2020/07/apple1.jpg)
- Click on Add Mail Account
![mailbox details](https://www.melita.com/wp-content/uploads/2020/07/apple2.jpg)
- Select POP and enter the below details:
Name – enter the display name;
Email address – email address @melita.com
Password – email password
- Go to Incoming Mail Server and enter the below details:
Hostname – pop.melita.com
Username – username
Password – Password
- Go to Outgoing Mail Server and enter the below details:
Hostname – smtp.melita.com
Username – leave it blank
Password – leave it blank
- Click on Save
![server details](https://www.melita.com/wp-content/uploads/2020/07/apple-3.jpg)
- A notification is displayed stating: ‘Cannot Connect Using SSL’,
Select No.
![SSL Prompt](https://www.melita.com/wp-content/uploads/2020/07/apple-4-2.jpg)
- Click on Save
- Click on Save once again
- Go back to the main menu and select the mail account
- Click on Advanced
![confirmation](https://www.melita.com/wp-content/uploads/2020/07/apple-5.jpg)
- Check the Incoming Settings and verify that:
Use SSL option is switched Off
Server Port is 110.
- Go back to the main menu and select the mail account
- Click on the Outgoing Mail server – SMTP
![incoming server](https://www.melita.com/wp-content/uploads/2020/07/apple-6.jpg)
- Click on the Primary Server
![primary server](https://www.melita.com/wp-content/uploads/2020/07/apple-7.jpg)
![outgoing server](https://www.melita.com/wp-content/uploads/2020/07/apple-8.jpg)
Verify that:
Host Name is set as smtp.melita.com
Username and Password are blank
Use SSL option is switched Off
Server Port is 25.
- Click on Save/Done
Alternatively, you may use the following IMAP settings:
Name: enter the display name
Email address: email address @ melita.com
Password: email password
Go to Incoming Mail server and enter the following details:
Host name: imap.melita.com
Username: username
Password: password
Go to Outgoing Mail Server and enter the following details:
Host Name: smtp.melita.com
Username: leave it blank
Password: Leave it blank