MyHotspot (Melita Home Data Sim)

The following are the Terms and Conditions applicable in respect of the MyHotspot (Melita Home Data Sim) (“the Tariff”).

1. This Tariff will start from the 24th August 2021 and will continue thereafter unless and until the service is terminated by Melita.
2. The Customers subscribing to this Tariff shall be charged a monthly access fee of €25.50 and shall benefit from 400GB of local data per month, at the maximum download speed of 50Mbps and upload speed of 10Mbps. Any unutilised data shall not be carried forward to the next month and cannot be redeemed for cash.
3. Customers subscribing to this Tariff shall be provided with a dedicated Melita SIM card provisioned solely for Home data usage together with a Melita Connector device having the retail value of €100.
4. Should the Customer exceed the 400GB of data per month as per the Tariff, he shall be charged an additional €1 per 1GB of data. Should the Customer exceed any of the additional 1GB in a particular month he will again be charged €1 per 1GB. The Customer may monitor their local data usage by logging onto the MyMelita portal.
5. All charges deriving from this Tariff include VAT but exclude Excise Tax and any other applicable taxes, unless otherwise explicitly stated. Default rates apply for SMS. Rates for international SMS, roaming, and premium SMS will be charged as published on the Melita website.
6. This Tariff is subject to a twenty-four (24) month Agreement.
7. Upon termination of this Tariff, the Customer shall return the dedicated Melita SIM card and the Melita Connector device.
8. Any Melita Connector device given to a Customer which is damaged, stolen, lost or tampered with, the Customer shall be liable to pay the full retail value of the Connector.
9. The Tariff is limited to residential use.
10. If a Customer terminates his Agreement or is disconnected from the network, he will no longer avail of the number allocated to him.
11. The Tariff can only be used by the Customer for usage performed on Melita’s local network.
12. Customers subscribing to this Tariff shall also be bound by Melita’s Standard Terms and Conditions and any other relevant terms and conditions shall apply, provided that in case of conflict these Terms and Conditions shall apply.
13. Melita reserves the right to suspend, amend or otherwise alter this Offer and these Terms and Conditions at any time by giving you 30 days’ written notice of such amendments and such amendments shall automatically become part of these Terms and Conditions at the end of the said notice period. If you do not accept any such amendments, you have the right to migrate on to a different tariff plan or terminate the service.

N.B Customers subscribing to this Tariff from 7th February 2022 onwards are subject to a twelve (12) month Agreement.

A quick note on how to check your usage on MyHotspot:

The easiest way is to check your usage via MyMelita through the App or website. Alternatively, you can download and log in to the Alcatel App using the details found on the bottom of the MyHotspot router. Please ensure that push notifications are enabled on your Alcatel device. Once you have used 80% of your 400 GB allowance, a notification will be sent to the MyHotspot router; a further notification will be sent once the full 400 GB is consumed. Thereafter, you will be automatically switched to our data bundle at a cost of €1 per GB, ensuring that you remain connected at all times.