Endless Data Mobile Plans

The following are the Terms and Conditions applicable in respect of the Endless Data Mobile Plans (“the Tariff”) being provided to a pay monthly customer (“the Customer”) by Melita Limited (“Melita”). Access to and use of this Tariff is subject to the following Terms and Conditions. For more information, please contact Customer Care on 100 (call is free) from your Melita Mobile number, or +356 77100100 from any other network.

1. This Tariff will start from 3rd October 2023 and will continue thereafter unless and until it is terminated by Melita.
2. This Tariff is available to Customers entering into an agreement with Melita (hereinafter referred to as the ‘Agreement’).
3. Customers subscribing to this Tariff shall be charged a monthly access fee in advance according to the Tariff chosen. Customers shall be charged for the respective Tariffs according to the applicable tariff rates. Youth tariff rates are available to Customers under the age of 29 years. The monthly access fee of this Tariff is subject to a twenty-four (24) Month term. An extra €10 monthly charge applies for month-on-month agreements.
4. The following are the Tariffs available:
   1. Customers subscribing to the Endless Pure Data Tariff shall be charged a monthly access fee of €19.99 and shall benefit from:
      1. unlimited mobile data* at the maximum download speed of 20Mbps and up to 2Mbps in upload speed in Malta.

      *Roaming Fair Use Policy: From 1st January 2024 Customers roaming within the EU & UK for periodic travelling, shall be eligible to consume 25GB volume of data with Endless Pure Data Tariff.**

   2. Customers subscribing to the Endless Value Tariff be charged a monthly access fee of €24.99 and shall benefit from:
      1. free calls to all local fixed and mobile numbers from Malta and EU & UK;
      2. free SMS to all mobile numbers from Malta, EU & UK;
      3. unlimited mobile data*** at the maximum download speed of 20Mbps and up to 2Mbps in upload speed in Malta.

      ***Roaming Fair Use Policy: Customers roaming within the EU & UK for periodic travelling, shall be eligible to consume 30GB volume of data with Endless Value Tariff**

   3. Customers subscribing to the Endless Value Youth Tariff be charged a monthly access fee of €19.99 and shall benefit from:
      1. free calls to all local fixed and mobile numbers from Malta and EU & UK;
      2. free SMS to all mobile numbers from Malta, EU & UK;
      3. unlimited mobile data**** at the maximum download speed of 20Mbps and up to 2Mbps in upload speed in Malta.

      ****Roaming Fair Use Policy: From 1st January 2024 Customers roaming within the EU & UK for periodic travelling, shall be eligible to consume 25GB volume of data with Endless Value Youth Tariff**

      **Roaming Fair Use Policy: The above allowances apply for any given billing period. This volume allowance is calculated in line with EU law and shall be available to customers whilst roaming in the EU/EEA/UK. Any data usage consumed over and above the GB roaming data allowance mentioned above shall be charged at the EU regulated surcharge rate. Any data usage above the domestic data allowance shall be charged at the standard domestic data tariff rate, with a surcharge. The surcharge is available here. The volume of data allowance and the surcharge shall vary periodically in accordance with EU law. All international usage, maritime roaming usage and inflight roaming usage both within and outside the EU & UK and roaming usage outside the EU & UK are not included as Roam Like at Home Tariffs. These will be charged at the standard international and roaming rates found on our website. Customers subject to a Month-On-Month Charge, shall be eligible to consume a further 12GB volume of data, on a monthly basis whilst roaming in the EU & UK.

5. These Tariffs are not available as part of the All in + offering.
6. Rates for international calls and SMS, roaming, premium calls and premium SMS will be charged as published on the Melita website.
7. Melita reserves the right to verify Customer’s identity and age from time to time and ask for supporting documentation, if found not in line with these eligibility requirements, Customer will be requested to switch to an eligible plan.
8. Youth Tariff is limited to one (1) plan per Youth.
9. If the Customer terminates the Agreement, disconnects, downgrades or migrates onto a different tariff plan before the lapse of his Agreement, Clause 10 of the Standard Terms and Conditions shall apply.
10. All charges deriving from this Tariff include VAT but exclude Excise Tax and any other applicable taxes, unless otherwise explicitly stated.
11. The 5G network is attainable through the use of a 5G enabled handset.
12. When subscribed to an unlimited service Melita will not limit your bandwidth or set monthly thresholds, your service will remain unlimited. Nevertheless, your use of the service is subject to your using it for private, personal and legitimate consumer purposes. You should not use the service in an illegal manner causing congestion and threats to the security of the network. Should such a situation arise Melita will not apply restrictions to your download capacity, but will first make reasonable efforts to contact you.
13. Migration requests to any other tariff plan are subject to the terms and conditions of the respective tariff. Melita reserves the right not to entertain migration requests by Customers from this Tariff onto another tariff plan.
14. Customers subscribing to this Tariff shall also be bound by Melita’s Standard Terms and Conditions and any other relevant terms and conditions shall apply, provided that in case of conflict these Terms and Conditions shall apply.
15. Melita reserves the right to suspend, amend or otherwise alter this Tariff and these Terms and Conditions at any time by giving you 30 days’ written notice of such amendments and such amendments shall automatically become part of these Terms and Conditions at the end of the said notice period. If you do not accept any such amendments, you have the right to migrate on to a different tariff plan or terminate the service without incurring any penalty during the 30-day notice period.

N.B. Customers subscribing to the Endless Value Tariff between 22nd March 2024 and 15th April 2024 will benefit from a discounted monthly access fee of €15.99 for the first 24 Month term, and €19.99 thereafter.