Top Up Pay Bill

The television star, the care ambassador, the traveller

Monday, March 25, 2019 by Amanda Sacco

The television star, the care ambassador, the traveller

Amanda Sacco

Wholesale Business Assistant

Years on Earth – 27
Years at Melita – 10
Passionate about travelling


“I’m married, have a second family at Melita, and have caught the travel bug big time. If I’m not on holiday, I’m always planning one”

I joined Melita 10 years ago, it was my very first job and I’m very happy. My current role is Wholesale Business Assistant, where I am responsible for providing a good experience to our travelling customers. I do this by facilitating the co-ordination between our technicians and other roaming partners.

When I first joined Melita I formed part of the Customer Care Department and that’s why when I was approached to feature in a video about our Customer Service Promises, I jumped at the opportunity.

Melita has now become my second home and the people are like a second family to me, so I felt proud to represent the brand on a video. It was also a different thing to do even though this was not my first experience in a TV production. Filming took a long time and it was done after my shift was over, but although it was really tiring, overall it was a really nice experience and if I’m asked again in the future I will definitely do it again.

Around the same time that I joined Melita I caught the travel bug. It was after my first trip with my boyfriend and a couple of friends. Today, boarding a plane gives me a sense of excitement that nothing else does. I love visiting new countries and experience the things that I read about and see on the television. I love the sense of relaxation that comes with travelling and it’s probably the only time when my mind is not thinking about the 100 different things, that I need to do.

Last year I had the opportunity to ride over Cappodocia Turkey in a hot air balloon. It was an amazing experience, which, I’d love to do again, even though I’m not a morning person and we had to wake up at 4.30am to catch the sunrise.

Unfortunately, my hobby is not something that I can practise everyday, but if I am not on holiday, I am always planning one.

Amanda Sacco

Amanda Sacco

Wholesale Business Assistant

Chat With Us

Connecting you to a live agent...

There was a problem connecting you to a live agent