eSim Requirements 

Eliminate the hassle of dealing with pins, tiny trays, and plastic SIM cards. If your phone supports eSIM, you have the option to switch to an eSIM for your existing Melita mobile plan or include it when selecting a new plan. 

Before proceeding with the eSIM replacement, please carefully consider the following essential information: 

  • Confirm that your phone is eSIM compatible by checking under Settings, specifically in the Connectivity/SIM manager options. 
  • Only proceed if your phone can accommodate eSIM functionality. 
  • Note that by proceeding, your current physical SIM will be instantly deactivated, resulting in a loss of all connectivity. Until the new eSIM is added to your phone, you will be unable to make or receive calls, SMS, or access data. 
  • It is recommended to initiate this process when you have access to WiFi or other internet connectivity options on your phone. 
  • This process is irreversible. Once you request your eSIM, your physical SIM will be permanently deactivated and cannot be reactivated or reused.  
  • Keep in mind that each eSIM is a one-time use and cannot be transferred to another phone. Ensure that you activate your eSIM on the intended device. 
  • If you have any questions or require assistance, refer to our FAQ section or reach out to our customer support through the chat function.