Cannot receive Emails?
If you are unable to receive new emails, check if your Mailbox is full. A full mailbox prevents you from receiving any new emails. To check if your mailbox is full :
- Log into webmail – webmail.melita.com
- Put in your E-mail address and Password
- Click Login
![](https://www.melita.com/wp-content/uploads/2023/11/webmail-4.jpg)
- Once you click the Login button, the Melita Webmail will be displayed as shown in the screenshot below.
![](https://www.melita.com/wp-content/uploads/2023/11/webmail-3.jpg)
- Scroll down to the bottom left and click on the hard disk icon
![](https://www.melita.com/wp-content/uploads/2023/11/webmail-5.jpg)
![](https://www.melita.com/wp-content/uploads/2023/11/webmail-6.jpg)
- Used is full, delete some emails, to allow you to start receiving new emails again.
- When deleting emails remember to delete the Trash folder too.