Cannot receive Emails?

If you are unable to receive new emails, check if your Mailbox is full. A full mailbox prevents you from receiving any new emails. To check if your mailbox is full :

• Log into webmail – webmail.melita.com
• Put in your E-mail address and Password
• Click Login

• Once you click the Login button, the Melita Webmail will be displayed as shown in the screenshot below.

• Scroll down to the bottom left and click on the hard disk icon

• Used is full, delete some emails, to allow you to start receiving new emails again.
• When deleting emails remember to delete the Trash folder too.