Technical issues

Most popular questions

• Setting up a personal Hotspot on an Android device

  Follow a few easy steps to setup a personal hotspot on an Android device.

  Click here to read the full article.

• Setting up mobile data on an Android Device

  Setting up you mobile data settings on your Android device is easy!

  Click here to read the full article.

• What is VoLTE?

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• How to check mobile data

  Your mobile data is not working? View this article to fix it!

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• Setting up mobile data on an Apple device

  Setting up you mobile data settings on your Apple device is easy!

  Click here to read the full article.

• How can I cancel a Prepaid/Hybrid data bundle?

  You can cancel your data bundle if you currently are on a hybrid or prepaid plan, our step-by-step video shows you how.

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• Data Bundles for old (closed) prepaid offers

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