Why do I have no access to call?

If you don’t have any access to call on your mobile phone, make sure to check the following:

  • Make sure you have adequate mobile coverage
  • Only 3G mobile phones are compatible with Melita’s mobile network

This may also occur if you have an overdue balance in your account. Log in to MyMelita to confirm and make a payment if needed.

If the problem is poor mobile reception, contact us on live chat to investigate.