Why can’t I send and receive SMS’s?

If you can’t send and receive an SMS, make sure to check the below information.

  • Check if you have adequate signal coverage
  • Check your message centre number from the message settings. Melita’s SMS centre number should be +35677794022
  • If you have a pre-paid subscription, Check that you have enough credit by dialling *121#
  • Turn the handset off and then on again
  • Check that your SMS inbox is not full
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