Why can’t I receive SMS’s from a particular number?

If you can’t receive an SMSs from a particular number, make sure to check the below information.

  • Re-try sending the SMS. High traffic on the mobile infrastructure may prevent services such SMS being executed
  • Try to call the number you are trying to send the SMS to
  • If there is a ringtone, the problem could be that you have inserted the number you are trying to send the SMS to on a blacklist. This is a feature of a handset which not all handsets have.
  • If there is no ringtone, the problem could be lying with the other number.
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