Slow WiFi connection with an Arris modem

If you are experiencing slow WiFi connection,

Run a diagnostic test through mymelita, if no issues are found:

• Connect to the 5 GHz WiFi network
• Stay within 1meter range of the modem
• Switch off any other devices connected to the WiFi
• Close any other applications running in the background
• Do a speed test from https://www.speedtest.net/ and select server Madliena for best results

If the speed is still slow, contact us so we can check further and schedule an appointment.