What should I do before taking my Melita handset for repair?

Before visiting the Melita outlet please ensure that you:

  • Back up all your contact information first as this is deleted during the repair process to protect your personal information.
  • Remove your SIM card and all accessories from your phone. Information on your device includes contacts not saved to your SIM, photos and applications you may have added.

If you have a power/charger issue with your phone please bring along the charger with you. In these cases, your charger will also be tested during the repair.