How can I suspend my account through MyMelita

To be able to temporarily suspend your account on MyMelita, follow the step-by-step guide below. Please note that when suspending the service temporarily, a 5 euro charge per month applies:

  1. Log in to MyMelita using your email and password.
  2. Select the ‘Terminate/Suspend Your Account’ option from the main menu.
  3. Choose ‘Temporary Suspension’ and select ‘Yes.’
  4. Pick the termination date, and resume date, and then press ‘Continue.’
  5. If there are any charges, we will notify you with a popup message.
  6. A ticket will be created, and we will contact you accordingly.