How can I terminate an offer through MyMelita

To terminate an offer using MyMelita, follow the step-by-step guide below:

  1. Log in to MyMelita using your email and password.
  2. Select ‘My Service’ from the main menu.
  3. Choose ‘Terminate’ on the subscription you wish to terminate.
  4. Select ‘Yes.’
  5. From the drop-down menu, select the termination reason.
  6. Provide any further required details and continue.
  7. Select the termination date and press ‘Continue.’
  8. A notification will be displayed, including any charges (if applicable).
  9. Press ‘Yes’ to proceed.
  10. A ticket will be created, and we will contact you accordingly.