How can I terminate my account through MyMelita

To terminate your account using MyMelita, follow the step-by-step guide below:

  1. Log in to MyMelita using your email and password.
  2. Select ‘Terminate/Suspend Your Account’ from the main menu.
  3. Choose ‘Full Termination.’
  4. From the drop-down menu, select the termination reason.
  5. Provide any further required details and continue.
  6. Select the termination date and press ‘Continue.’
  7. A notification will be displayed, including any charges (if applicable).
  8. Press ‘Yes’ to proceed.
  9. A ticket will be created, and we will contact you accordingly