I cannot download the Plume App

Where to get the App

The Plume App is currently available in Google Play and Apple App store

Cannot download the App

If your device is compatible with the Plume App, here are some steps you can follow to resolve this issue:

  • If nothing happens when you try to download the App from the App store or Google Play, reset your device by turning it off and on after 2 minutes
  • If your device OS is not supported by the App, you will be prompted to upgrade your OS. Perform the upgrade and then download the App
  • If you do not have sufficient storage available for the App, you will need to remove or move files and apps stored in your device before you can complete the download
  • For all other issues, consult the App store or your device’s Help Center to get the help you need