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Setup Troubleshooting

My internet is offline on eero

My internet connection drops on eero

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Most popular questions

  • How do I set up Plume?

    Follow a few easy steps to learn how to set up Plume WiFi.

    Click here to read the full article.

  • My device is not connecting to StellarWiFi, what should I do?

    If you’re having issues with connecting your device with StellarWiFi, here’s what to check.

    Click here to read the full article.

  • Register for Plume using MyMelita

    Enjoy all the wonderful benefits that come with your Plume membership, including easy guest access to your home WiFi with the tap of a finger and advanced parental controls.

    Click here to read the full article.

  • What is Advanced Settings used for?

    The advanced settings provide you access to Advanced router features.

    Click here to read the full article.

  • Would it be better to just connect devices directly into StellarWiFi Ethernet port on a pod versus over WiFi?

    You will enjoy slightly faster speeds on your device when you hardwire them to a pod by Ethernet cable.

    Click here to read the full article.

  • Why are some pods offline on my network?

    If your pod is appearing disconnected or offline, here’s what to check.

     

     

    Click here to read the full article.

  • Plume activation on MyMelita mobile application

    Follow a few easy steps to activate Plume on your MyMelita mobile application!

    Click here to read the full article.