Setup Troubleshooting

Most popular questions

• Pod health

  Pod health takes into account the WiFi signal strength, the speed of data transmission and available airtime to send and receive data from the upstream connected pod.

  Click here to read the full article.

• Will pods work when plugged into a surge protector or extension cord?

  You can plug a pod into a power strip, adapter, extension cord or surge protector. 

  Click here to read the full article.

• How do I set up Plume?

  Follow a few easy steps to learn how to set up Plume WiFi.

  Click here to read the full article.

• How do I run Device Speed Test on my Plume WiFi connection?

  Device Speed Test is available for devices running Plume App.  Follow a few steps to run a device speed test.

  Click here to read the full article.

• Register for Plume using MyMelita

  Enjoy all the wonderful benefits that come with your Plume membership, including easy guest access to your home WiFi with the tap of a finger and advanced parental controls.

  Click here to read the full article.

• I lost my internet connection

  If you’ve lost your internet connection, here’s a list to find what is causing the problem.

  Click here to read the full article.

• Where can I locate a device’s MAC and IP addresses?

  The Plume App’s landing screen displays a count of Connected Devices at the bottom of the page

  Click here to read the full article.