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Troubleshooting

Steps to help you when no TV channels

Selecting the correct TV Source – HDMI

I have no TV (black/blue screen)

NexTV box is showing E1 on display

Set the box to standby mode after a set time

Reset NexTV Box to factory default

How to scan for channels on NexTV box

Setting the box to switch off after a set time

How to change the box PIN code

Most popular questions

  • Connecting ADB Box with Arris modem via WPS

    Learn how to connect your NexTV Decoder to the internet via your Arris modem to enjoy all the interactive benefits of NexTV!

    Click here to read the full article.

  • Melita Sports with 8 HD TSN channels

    Melita is now broadcasting top-flight football, 8 HD Channels are available.

     

    Click here to read the full article.

  • Installing the NexTV box

    Installing the NexTV box is super easy when following our step-by-step guide!

    Click here to read the full article.

  • Melita NexTV user guides

    Our guides help you use and self-install NexTV!

    Click here to read the full article.

  • How can I see the schedule of programs of different channels?

    You can easily see the schedule of programs being viewed on different channels.

    Click here to read the full article.

  • What is the minimum Internet speed requirements for NexTV App?

    The app can use up to 400kbps.

    Click here to read the full article.

  • Can I change the channel order in my favourite channel list?

    Unfortunately, reordering channels in the favourite channel list is not possible.

    Click here to read the full article.