Top Up Pay Bill
Top Up Pay Bill
close
Favorite Topics
Help Topics

To get more help click here.

home keyboard_arrow_right Help keyboard_arrow_right Television keyboard_arrow_right Interactive NexTV box keyboard_arrow_right Troubleshooting

Troubleshooting

Steps to help you when you have no TV channels

Selecting the correct TV Source – HDMI

I have no TV (black/blue screen)

NexTV box is showing E1 on display

Set the box to standby mode after a set time

Reset NexTV Box to factory default

How to scan for channels on NexTV box

Setting the box to switch off after a set time

How to change the box PIN code

HDCP Error

Most popular questions

  • Using catch-up

    With Catch-up you can watch programmes which have been shown on TV over the last 7 days.

     

    Click here to read the full article.

  • Connecting the NexTV with Arris modem via WPS

    Learn how to connect your NexTV Decoder to the internet via your Arris modem to enjoy all the interactive benefits of NexTV!

    Click here to read the full article.

  • Melita Sports with 8 HD TSN channels

    Melita is now broadcasting top-flight football, 8 HD Channels are available.

     

    Click here to read the full article.

  • Installing the NexTV box

    Installing the NexTV box is super easy when following our step-by-step guide!

    Click here to read the full article.

  • Connecting the NexTV with Arris modem via WiFi

    Follow a few simple steps to learn how to connect your ADB box with your Arris WiFi network!

    Click here to read the full article.

  • Reset Digibox HD to factory default

    When performing a factory reset, any personal changes will be deleted and the box will revert to the default settings.

    Click here to read the full article.

  • Steps to help you when you have no TV channels

    Click here to read the full article.