I can’t see the picture but can hear the sound
- Make sure the Yellow Phonos Cable / HDMI cable is connected properly from both TV and STB.
- Try and replace the Phonos Cable / HDMI cable
- Switch the STB OFF and ON again
- If this still doesn’t work try connecting the STB box to another TV Set
- If none of the above works contact us when you are home so that we can check further