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Troubleshooting

No picture on all channels

The picture is smaller/larger than the size of the TV set

I can’t see the picture but can hear the sound

My picture keeps freezing or breaking into squares

I have a black/blue picture with no sound

Some channels are missing from the channel list

I can see the picture but can’t hear the sound

Most popular questions

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    Melita is now broadcasting top-flight football, 8 HD Channels are available.

     

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    Learn how to connect your NexTV Decoder to the internet via your Arris modem to enjoy all the interactive benefits of NexTV!

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  • What is the minimum Internet speed requirements for NexTV App?

    The app can use up to 400kbps.

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  • Installing the NexTV box

    Installing the NexTV box is super easy when following our step-by-step guide!

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  • Reset Digibox HD to factory default

    When performing a factory reset, any personal changes will be deleted and the box will revert to the default settings.

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  • Reset NexTV Box to factory default

    If you’d like to perform a factory reset on your NexTV box, follow a few easy steps.

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  • Melita NexTV user guides

    Our guides help you use and self-install NexTV!

    Click here to read the full article.