No picture on all channels
- Look at the front of your box, a channel number should be showing. If the time is being shown, the box is switched off.
- Make sure your TV is on and set on the correct source. E.g if your HDMI cable is connected to HDMI 1, your TV should be set to HDMI 1
- Try a different HDMI cable. Click here to learn more.
- Perform a Factory Reset
- Perform a power reset by turning off the STB from the power supply, wait 30 seconds and turn it back on.
- If the problem persists, contact our support on our Live Chat