Did you recently add or change a service?

If you recently made changes to your subscription or package, your bill will be a little different than all your previous and future bills. This difference is due to the subscription pro-rate.


How is pro-rate calculated?


Looking at your bill, you will see a credit with the old rate covering the date of the change in service till the end of the month and a debit with the new rate from the date of change till end of the month. This calendar will help you understand how pro-rate is calculated. From partial monthly charges to billing a month in advance, we want you to know all the key dates and charges you can expect.

Pro-rate explained

If you decide not to pay by Direct Debit (DDM) or Pre-Authorised Credit Card (PACC) a Monthly Payment Charge of €0.50 applies. 

This charge applies to payments made by cheque, card or over the counter, and includes payments via standing order, internet banking, bank transfers or through MyMelita.

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