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To get more help click here.

home keyboard_arrow_right Help keyboard_arrow_right Telephony keyboard_arrow_right Troubleshooting

Troubleshooting

Why do I have no line on one telephone set?

Why do I have no line on multiple telephone sets?

Do you have problems with the quality of voice during your calls?

Are you unable to make outgoing calls to specific numbers?

Are you unable to make outgoing calls in general?

Are you unable to receive incoming calls from specific numbers?

Does your telephone service not work at all?

No incoming calls on fixed line in general

Most popular questions

  • How can I make my number ‘private’ when doing an outgoing call?

    When doing an outgoing call, you can easily set your Caller ID to private.

    Click here to read the full article.

  • How can I activate call forwarding?

    Call forwarding allows you to forward your incoming calls on specific conditions to a particular number you choose.  Follow our step-by-step guide to learn how to forward your incoming calls.

    Click here to read the full article.

  • Keeping your existing fixed telephony number – Landline Number Portability

    Fill a form if you would like to keep your existing telephone number when joining Melita.

    Click here to read the full article.

  • Does your telephone service not work at all?

    If your telephone service does not work at all, here are a few steps you should follow.

    Click here to read the full article.

  • How can I connect my telephone set with the modem?

    Connecting your telephone with your modem is simple, follow our short step-by-step guide.

    Click here to read the full article.

  • Will I be charged if I have call forwarding activated ?

    The call forwarding feature is provided for free, but the calls you forward will be charged according to your subscription.

    Click here to read the full article.

  • How can I de-activate call forwarding?

    If you would like to cancel call forwarding, follow our easy step-by-step guide to learn how.

    Click here to read the full article.

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