Troubleshooting

Most popular questions

• How can I make my number ‘private’ when doing an outgoing call?

  When doing an outgoing call, you can easily set your Caller ID to private.

  Click here to read the full article.

• Keeping your existing fixed telephony number – Landline Number Portability

  Fill a form if you would like to keep your existing telephone number when joining Melita.

  Click here to read the full article.

• How can I activate call forwarding?

  Call forwarding allows you to forward your incoming calls on specific conditions to a particular number you choose.  Follow our step-by-step guide to learn how to forward your incoming calls.

  Click here to read the full article.

• Does your telephone service not work at all?

  If your telephone service does not work at all, here are a few steps you should follow.

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• How can I connect my telephone set with the modem?

  Connecting your telephone with your modem is simple, follow our short step-by-step guide.

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• Will I be charged if I have call forwarding activated ?

  The call forwarding feature is provided for free, but the calls you forward will be charged according to your subscription.

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• How can I de-activate call forwarding?

  If you would like to cancel call forwarding, follow our easy step-by-step guide to learn how.

  Click here to read the full article.